SENAITE Maintenance Package
Price range: 500,00 € through 600,00 €
We proactively maintain both SENAITE core and your custom add-on with enough coverage to catch small issues before they become blockers.
Overview
Price: €500/month (base)
Optional with OS Security Maintenance: €600/month
Billed monthly or quarterly in advance.
Prerequisites
This maintenance subscription is available only for:
Clients using our SENAITE Enterprise VM
Systems where customizations or extensions are built using the
senaite.starter
add-on framework
This ensures consistency, reliability, and compatibility across all managed systems.
What’s Included
Quarterly Codebase Updates (4x/year)
Upgrade to the latest SENAITE release every 3 months
Execution of all upgrade steps (Plone/Zope, SENAITE-specific)
Includes fixes for SENAITE core bugs (if applicable)
Pre-upgrade system health check
Add-on Compatibility Management
Compatibility testing of installed add-ons with the target release
Minor fixes or patching (up to 1 hour per update cycle)
Report of any major issues or incompatibilities needing more extensive work
Stability & Monitoring
Basic instance health review at time of each update (logs, storage, performance signs)
Recommendations on technical debt or future breakages
Optional Extension: OS Security Maintenance
+€100/month
Keep your infrastructure secure with managed OS patching.
Includes:
Monthly installation of Debian security updates (APT-based)
Restart of essential services (ZEO, Plone, Nginx, etc.)
Log review for issues post-update
Optional upgrade to latest minor Debian release (e.g., 12.4 → 12.5)
Not Included (Billed Separately)
Major refactoring or rewriting of incompatible add-ons
Emergency updates outside the quarterly schedule
Data migrations beyond core upgrade steps
Pricing Summary
Plan | Price | Description |
---|---|---|
Base Maintenance | €500/month | SENAITE updates + add-on support |
With OS Security | €600/month | Includes monthly Debian patching |
Each plan includes:
4 planned updates per year
Add-on compatibility testing + light patching
4–6 hours of expert service annually baked in
Access to core bug fixes as released
Additional information
OS Security | With Debian security updates (+100€/month), Without Debian security updates (-100€/month) |
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